PRIVACY POLICY
Privacy Statement
We are committed to protecting your privacy and providing a safe online experience. This Privacy Statement applies to our Practice's website and governs our data collection and usage practices. This Privacy Policy applies only to information collected through this website. It does not replace or modify our HIPAA Notice of Privacy Practices, which governs protected health information collected during the course of medical care. By using this website, you consent to the data practices described in this Privacy Statement.
Collection of your Personal Information
Complete Healthcare collects personal information that you voluntarily provide when using this website. This information may include your name, email address, telephone number, mailing address, and any other information you choose to submit through contact forms, appointment request forms, or other communications with our office.
In addition, our website automatically collects certain technical and usage information to help us operate, maintain, secure, and improve the website. This information may include your Internet Protocol (IP) address, browser type and version, operating system, device type, pages visited, date and time of access, referring website addresses, and other technical information regarding your interaction with our website. We may also collect general demographic information, such as geographic region or ZIP code, in an aggregated or de-identified form for website analytics and performance purposes.
The information we collect is used to respond to your inquiries, facilitate appointment requests, improve website functionality and user experience, maintain the security and integrity of our website, and better understand how visitors use our online services.
This Privacy Policy applies only to information collected through this website. Information you provide as part of your medical care, including Protected Health Information (PHI), is governed by our Notice of Privacy Practices and applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Our website may contain links to third-party websites for your convenience. These websites operate independently of Complete Healthcare and maintain their own privacy policies and practices. We encourage you to review the privacy policies of any third-party websites you visit, as Complete Healthcare is not responsible for the privacy practices, content, or security of websites that it does not own or control.
Use of your Personal Information
This Practice collects and uses your personal information to operate the website and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information. This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. This Practice will disclose your personal information, without notice, only if required to do so by law.
Use of Cookies
Complete Healthcare's website may use cookies and similar technologies to enhance your browsing experience, improve website functionality, analyze website traffic, and better understand how visitors interact with our website.
Cookies are small text files that are stored on your device by your web browser. They help websites remember your preferences, recognize returning visitors, and collect information that allows us to improve the performance and usability of our website. Cookies do not provide us with access to your computer or personal files.
Some cookies are necessary for the operation of the website, while others may be used to collect aggregated or de-identified information for website analytics and performance monitoring. If enabled, third-party service providers, such as website analytics or accessibility vendors, may also use cookies in accordance with their own privacy policies.
Most web browsers automatically accept cookies, but you may choose to modify your browser settings to decline or delete cookies. Please note that disabling cookies may affect the functionality or availability of certain features of this website.
By continuing to use this website, you consent to the use of cookies and similar technologies as described in this Privacy Policy.
Security of your Personal Information
This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protecting it from unauthorized access, use, or disclosure. When personal information is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
This Practice will occasionally update this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Privacy Statement to be informed of how this Practice is protecting your information.
Contact Information
Please contact us by phone at 509-392-6700 or by mail at 1045 Jadwin Avenue, Richland, WA 99352.
Privacy Policy for SMS
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We do not sell, rent,
release, or transfer your SMS consent or phone number to any third party for any third
party marketing purposes.
SMS Terms & Conditions
1. Introduction
Welcome to Complete Healthcare. By accessing or using our services, including receiving SMS
communications, you agree to comply with and be bound by these Terms and Conditions. If you
do not agree with these terms, please do not engage with our services.
2. Consent for SMS Communication
By providing your consent to receive SMS communications, you acknowledge and agree to
receive text messages from Complete Healthcare. at the phone number you provide.
Information obtained as part of the SMS consent process will not be shared with third parties.
3. Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related
to the following:
Customer Care - We will be answering customer inquiries and concerns
Account Notifications - We will be sending appointment follow-ups, and reminders
4. Standard Messaging Disclosures
Message Frequency: Frequency of messages may vary depending on your interactions
with us.
Standard messaging rates will be charged by your mobile service provider.
You can opt-out of receiving SMS messages at any time by texting "STOP" to the
number from which you received the message.
For assistance, text "HELP" or visit our Privacy Policy